Privacy Policy

We collect minimal information necessary to provide our service. When you upload images for conversion, we temporarily store these files on our servers to process your conversion request.

We do not collect personal identification information such as names, email addresses, or phone numbers unless you explicitly provide them when contacting our support team.

We may collect technical information such as IP addresses, browser type, device information, and usage patterns to improve our service and ensure security.

Uploaded images are used solely for the purpose of converting file formats. We process your images server-side using our conversion algorithms and immediately delete them after conversion is complete.

Technical information is used to maintain and improve our service, detect and prevent security threats, and analyze service performance.

We do not use your images or information for advertising, marketing, or any commercial purposes beyond providing the conversion service.

All conversions are performed on secure servers with encrypted connections (HTTPS). Your uploaded images are stored temporarily and automatically deleted after conversion, typically within a few minutes.

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

We do not retain copies of your converted images. Once you download the converted file, we do not maintain any backup or archive of your images.

We use minimal cookies only to maintain essential functionality, such as remembering your language preference if you have selected one.

We do not use tracking cookies, analytics tools, or advertising networks that collect personal information.

You can disable cookies in your browser settings, though this may affect some functionality of our service.

We do not share, sell, or disclose your images or personal information to third parties.

Our service is hosted on secure cloud infrastructure, which may involve data processing by our hosting provider under strict confidentiality agreements.

We do not integrate with social media platforms or advertising networks that would collect your data.

You have the right to access, correct, or delete any personal information we may have about you.

You can request information about what data we have collected by contacting us at support@heic.best.

You have the right to object to processing of your data, though this may limit your ability to use our service.

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR).

Your uploaded images are automatically deleted immediately after conversion is complete, typically within minutes.

If you contact our support team, we may retain email correspondence for up to 90 days to resolve issues and improve our service.

You can request immediate deletion of any information we may have by contacting us at support@heic.best.

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify users of any material changes by updating the "Last updated" date at the top of this page.

Your continued use of our service after any changes constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@heic.best